Whether you are using the direct QBO integration or batching using Saasant, your invoices might, at times, show up in your P&L or other reports attributed to a different Income Account than you intended.
Those line items from your Invoice have that account as a designated Income Account inside of their setup and would need to be changed in QBO.
To adjust the Income Account:
- navigate to your Settings Gear in the upper right-hand corner
- select Products and services
- locate the service (line item) from the invoice and select Edit
- adjust the Income Account
*Ensure that you select the checkbox 'Also update this account in historical transactions' if you would like the invoice in question to be reallocated to this adjusted Income Account. Keep in mind though that this will adjust all historical transactions that were previously using this service. See your accountant if you have any questions and potential impact to your business.
- select Save
Any invoices using this service in the future will automatically populate into this updated Income Account.
QBO Direct Integration default accounts
The default Income Account used to create new services can be updated, per your business needs, in your Sera QuickBooks Marketplace card. Copy/Paste the "Name" field from QBO from the desired Chart of Accounts item and select Save. A validation will be completed to ensure that the account exists and is active. This will affect any future transactions.