To log into the Sera Tech App for the first time, you will need three pieces of information:
- Company ID
- Email address
The Company ID will be given to you by a member of your team. They can reference this article for more detail on locating the Company ID. It has to be entered exactly as listed with no spaces.
When a technician account is created for you, an email address is entered. This will need to be the email that you enter for your login.
An email is originally sent to that email address when the account is created to set up a password. If you forget the password at any point, you can use the Forgot Password link under the Login button on the sign in page.