One of the main pillars of Sera's service is giving new potential customers the ability to book appointments directly from your website into your Sera account. If a potential customer attempts to book an appointment with your company and their zip code is outside of your Coverage Area, your Sera account will present those zip codes/appointment attempts to you in a report. This report will be available for your review should you want to expand your coverage area in the future or remarket to those folks who are just outside of your Coverage Area currently.
The Out of Coverage Area report is found in the Customers section of your Report Center and will contain the date that the attempt was made, the zip code, and the email. Action buttons are present to the right of each attempted zip code allowing you to view, edit or archive this attempt and you can download the report into Excel should you want to view the information in that format.