If you have an existing warranty program on file for this customer or you choose to sell warranty programs outside of Sera, you can easily add a warranty program directly into a customer's account.
To add a warranty program into a customer's account, you will go to the Equipment information for that customer. There is a card for each piece of equipment. Click the pencil icon to edit that equipment. You can use the Warranty dropdown under the Equipment Type to add a warranty program that you have entered in Company --> Programs --> Warranties, or you can use the freeform Warranty field under the components to add individual warranty details of those specific components.
You can find more information about adding new warranty programs to your company in our article about Warranty Programs including details about our integration with JB Warranties.