Your company is assigned it's own specific company ID in Sera that distinguish your account from any of our other clients.
Your company ID will be used by your technicians to login to the tech app, by your admin staff to access your Sera Admin Portal and by your customers to access your Customer Portal.
To easily identify your Sera customer ID, you can review your Sera Admin Portal. Your company ID is found before the ".sera.tech" in the web address.
This company ID will be used by your technician staff to login to the Tech App, along with their username (email address on file) and their chosen password.
The company ID is not case sensitive but does need to include all characters and can not have any spaces.
Your Customer Portal and Website Widget code also use your company ID. Your Customer Portal web address uses the same format as your Admin Portal and will be
(your company ID).schedule.online
Note: If you need to access your Website Widget code to apply that to your website in the future, you can access Company --> Customizations --> Widget setup. Your company ID is already imbedded in that code.